Casgle

| NAS FAQ | PodDeus FAQ |

 

 

 

 | NAS FAQ |

 

1. Q: How do I play an item?

 

2. Q: How do I subscribe to a channel? How do I unsubscribe from a channel?

 

3. Q: What does the green pickle icon mean in the channel list?

 

4.

Q. What does the icon mean?

 

5.

Q. What does the icon mean?

 

6.

Q. What does the icon mean?

 

7.

Q. What does the icon mean?

 

8.

Q. What does the icon mean?

 

9. Q: What is the New Channel?

 

10. Q: How can I tell what type of content each item is?

 

11. Q: How do I know if an item has downloaded?

 

12. Q: How do I download content to my computer?

 

13. Q: How do I play all the items in the channel?

 

14. Q: Why does the subscription page go away?

 

15. Q: Where can I get the VLC player to play the video?

 

16. Q: Where should I go to start the PC User Interface?

 

17. Q: Can I add new channel to the NAS by using the PC User Interface?

 

18. Q: Why do some videos of the channel disappear a few days after they had been downloaded?

 

19. Q: Why are some episodes listed in italics?

 

20. Q: If I have other questions about Casgle Service, who should I ask?

 

21. Q: What are the benefits of using the Casgle Player?

 

22. Q: If my friends also love the features of Casgle Service, what can they do?

 

23. Q: I use Windows Vista and am experiencing some issues viewing video. What can I do?

 

 | VLC help for Vista |

 

1. Installing steps

 

 

 

| NAS FAQ |

1. Q: How do I play an item?

 

Click on the item name and the Casgle player will open up and play the item. Note: the Casgle player uses a VLC plug-in. If the VLC plug-in is not currently installed on your computer a pop-up window will ask you to install it. Click on the Help icon in the viewer and follow the instructions for installing VLC. You only have to do this once. Top

2. Q: How do I subscribe to a channel? How do I unsubscribe from a channel?

 

Subscription
Click on the icon in the top right, and the Casgle Subscription Manager will open in a new window. You will see headings such as News and Politics, Entertainment, etc. By clicking on each heading you will expand the list and each channel that is available will have a check box next to it. Click in the box and it will be added to your suscriptions. If the box is already checked, and you wish to unsubscribe, click in the box again to remove the check. When you add a subscription, the Casgle Subscription Manager will create a folder in your NAS box directory and begin downloading content to it. This may take some time, depending on the file sizes and the speed of your internet connection. Likewise, when you unsubscribe from a channel, the Casgle Subscription Manager will delete all the content from that channel’s folder. Before you unsubscribe be sure to back up any content you wish to keep. See FAQ #11 for backing up content. Top

3. Q: What does the green pickle icon mean in the channel list?

 

The green pickle icon indicates that this Channel is ranked by Podcast Pickle in the Top 100 Video feeds. Visit www.podcastpickle.com for more. Top

4. Q: What does the icon mean?

 

Clicking on the icon will collapse all the expanded channel lists. Top

5. Q: What does the icon mean?

 

    The icon means the Server status is connected and active. Top

6. Q: What does the icon mean?

 

The icon means that there is no Server connection. Top

7. Q: What does the icon mean?

 

Clicking on the icon will open the Casgle Subscription Manager in a new window. See FAQ #2 Top

8. Q: What does the icon mean?

 

Clicking on the icon will open up Casgle’s Online Help in a new window. Top

9. Q: What is the New Channel?

 

The New Channel shows you every episode that has dowloaded in the past 24 hours from each of the channels you currently subscribe to. Top

10. Q: How can I tell what type of content each item is?

 

You will see one of three icons in front of the item name to represent audio, video or photo.

Audio
Video
Photo
Top

11. Q: How do I know if an item has downloaded?

 

Downloading
Any item that is listed in normal text and does not have this icon(indicating that an item is currently in the process of downloading), is downloaded and available for viewing. If you see the download in process icon please wait a few minutes for the download to complete, depending on the file size and the speed of your internet connection. If the item is listed in italics, this means the download hasn’t begun yet. Top

12. Q: How do I download content to my computer?

 

Your NAS box will automatically download content to folders within its directory. If you wish to move content from your NAS to your computer, follow the steps in your NAS owners manual to find the NAS directory (usually under Public/Casgle) and then copy and paste or drag and drop the files into the preferred folder on your computer. Top

13. Q: How do I play all the items in the channel?

 

Click the PLAY icon besides the channel name. Top

14. Q:  Why does the subscription page go away?

 

Check your network for connection issues. Top

15. Q: Where can I get the VLC player to play the video?

 

Go to http://www.videolan.org/vlc/ and follow the directions there. Top

16. Q: Where should I go to start the PC User Interface?

 

Follow the steps in your NAS owners manual to find the NAS directory (usually under Public/Casgle) and then click on “casgle_player.html”. Top

17. Q: Can I add new channel to the NAS by using the PC User Interface?

 

Yes. Simply follow the steps in FAQ #2. Top

18. Q: Why do some videos of the channel disappear a few days after they had been downloaded?

 

The Casgle service has default settings for the number of episodes and total storage space on your NAS that it will use. So some older content will be automaticaly deleted to make space for newer content. If you wish to save any particular content permanently, follow the steps in FAQ #11. Top

19. Q: Why are some episodes listed in italics?

 

If you see an item in italics, this means that the download for that episode hasn’t begun yet. Top

20. Q: If I have other questions about Casgle Service, who should I ask?

 

Send an email to support@casgle.com. Top

21. Q: What are the benefits of using the Casgle Player?

 

Although you could browse the directory of your NAS and play files individually, only the Casgle Player organizes all of your content and allows you to subscribe and unsubscribe to your channels. Top

22. Q: If my friends also love the features of Casgle Service, what can they do?

 

Tell them to purchase Casgle enabled devices and enjoy all the content delivered by the Casgle Service. Top

23. Q: I use Windows Vista and am experiencing some issues viewing video.  What can I do?

 

[insert the existing FAQ “VLC help for Vista” here]. Top

 

| VLC Help for Vista |

 

The VLC Player supports more media formats, by far, than any other player, which is why it is the recommended player for Casgle.

If you are using the Windows Vista OS, some known issues with Vista may cause difficulty with the VLC Player's video output, but following the steps below to change the Default setting should resolve the issue. Note that the Default setting should only be changed if you are already experiencing difficulties.

1) Open the VLC Player

2) Click the Settings drop-down menu and select Preferences,which takes you to the following view:

 

3) Expand the Video directory (click on the +) and then select Output modules, and then in the bottom right corner check Advanced options, which
gives you the following view:

 

 

4) Click on the drop down list in the top right, which initially shows "Default" and select either "Windows GDI" (shown below) or "DirectX"

 

If neither Windows GDI nor DirectX video output solves the problem you can try one of the other settings such as Dummy video output function. Top

 

 



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